At seri88, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and safeguard your information.
These highlights summarize seri88's approach to data privacy. The full legal framework is detailed in the sections below.
We collect only the data necessary to operate your account, process transactions, and comply with our legal obligations. All data is transmitted via 256-bit SSL encryption.
seri88 will never sell, rent, or share your personal data with third parties for marketing purposes. Your information is used exclusively for platform operations and regulatory compliance.
Your personal data is stored on secure servers protected by industry-standard encryption, access controls, and continuous security monitoring to prevent unauthorized access.
You have the right to request access to your personal data, request corrections to inaccurate data, and request deletion of your data subject to our legal retention obligations.
We retain your personal data for as long as your account is active and for a minimum period after closure as required by applicable gaming regulations and financial record-keeping laws.
You can opt out of promotional communications at any time via the unsubscribe link in our emails or by contacting support. This does not affect essential account communications.
seri88 ("we," "us," or "our") operates the online betting and gaming platform at https://seri88.cam. We are committed to protecting the privacy and security of your personal data in compliance with applicable data protection laws and international best practices.
This Privacy Policy explains:
This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your use of the seri88 platform. Defined terms in the Terms & Conditions carry the same meaning when used in this Privacy Policy unless otherwise specified.
For the purposes of applicable data protection legislation, the data controller responsible for your personal data is the entity that operates seri88, as described in the Terms & Conditions.
If you have any questions about how we handle your personal data, or if you wish to exercise any of your data protection rights, you may contact our Data Protection Officer at:
seri88 collects several categories of personal data from you during the registration process, throughout your use of the platform, and in connection with your account management and customer support interactions.
3.1 Account Registration Data
When you create an account on seri88, we collect the following information:
3.2 KYC Verification Data
To comply with Know Your Customer (KYC) and anti-money laundering (AML) regulations, we collect identity verification documents, including:
3.3 Financial Transaction Data
We collect information about your deposits, withdrawals, and account balance, including:
3.4 Technical and Usage Data
When you access seri88, we automatically collect certain technical data about your device and browsing activity:
3.5 Communications and Support Data
If you contact seri88's customer support via live chat, email, or other channels, we collect and retain:
3.6 Marketing and Preferences Data
With your consent, we collect information about your marketing preferences and communication settings:
seri88 uses your personal data for the following purposes:
4.1 Account Management and Service Delivery
4.2 KYC Verification and Regulatory Compliance
4.3 Customer Support
4.4 Marketing and Promotions
4.5 Platform Security and Fraud Prevention
4.6 Analytics and Business Intelligence
Under applicable data protection laws, we must have a lawful basis for processing your personal data. seri88 relies on the following legal grounds:
5.1 Performance of a Contract
We process your data to perform our obligations under the Terms & Conditions that govern your use of seri88. This includes account creation, transaction processing, game provision, and customer support.
5.2 Legal Obligation
We process your data to comply with legal requirements, including KYC/AML regulations, financial record-keeping laws, tax reporting obligations, and cooperation with law enforcement and regulatory authorities.
5.3 Legitimate Interests
We process your data based on our legitimate business interests, including fraud prevention, platform security, risk management, business analytics, and direct marketing to existing customers. We balance these interests against your privacy rights and do not process your data in ways that would be unexpected or harmful to you.
5.4 Consent
Where required by law, we obtain your explicit consent before processing certain categories of data, such as marketing communications and behavioral tracking via cookies. You may withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
seri88 does not sell or rent your personal data to third parties. However, we may share your data with the following categories of recipients under the circumstances described below:
6.1 Payment Service Providers
We share necessary transaction data (your name, account number, transaction amount) with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Permata, BSI) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process deposits and withdrawals.
6.2 Game Suppliers and Platform Providers
We share limited user data (username, gameplay session data) with third-party game studios (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Pocket Games Soft, and others) that provide the games and live dealer services on seri88.
6.3 KYC Verification Services
We may engage third-party identity verification services to authenticate your government-issued ID documents and confirm your identity as part of the KYC process. These providers are contractually bound to protect your data and use it solely for verification purposes.
6.4 Customer Support and CRM Platforms
We use customer relationship management (CRM) tools and live chat software to manage support inquiries. Your support communications may be stored on secure third-party platforms that assist us in delivering efficient customer service.
6.5 Analytics and Marketing Platforms
We use analytics tools (such as Google Analytics) and marketing automation platforms to analyze user behavior, measure campaign performance, and deliver targeted promotions. These providers may collect anonymized or pseudonymized data about your use of seri88.
6.6 Legal and Regulatory Authorities
We may disclose your personal data to regulatory bodies, law enforcement agencies, or courts when required by law, including in response to valid legal requests, subpoenas, or court orders, or when necessary to protect our legal rights or the safety of others.
6.7 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on the platform before your data is transferred and becomes subject to a different privacy policy.
seri88 primarily serves players located in Indonesia. However, some of the third-party service providers we engage (including game suppliers, payment processors, and cloud infrastructure providers) may be located outside Indonesia and may process your data in other jurisdictions.
When we transfer your personal data internationally, we ensure that appropriate safeguards are in place, including:
If you have questions about the safeguards applied to international transfers of your data, please contact us at the details provided in Section 14 below.
seri88 implements industry-standard technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
While we take all reasonable steps to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your login credentials and for any activity that occurs under your account.
seri88 retains your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal, regulatory, and contractual obligations.
9.1 Active Accounts
While your account is active, we retain all data associated with your account, including registration data, KYC documents, transaction history, and support communications.
9.2 Closed Accounts
After you close your account (or after we close your account for Terms & Conditions violations), we retain your personal data for a minimum of 5 years from the date of account closure, or longer if required by applicable gaming regulations, financial record-keeping laws, or ongoing legal proceedings.
9.3 Specific Data Categories
9.4 Deletion After Retention Period
At the end of the applicable retention period, we securely delete or anonymize your personal data in accordance with our data deletion procedures.
Under applicable data protection laws, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request."
10.1 Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format (e.g., PDF or CSV file) within 30 days of your request.
10.2 Right to Rectification
If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. You can update most account information directly via your account settings on the platform.
10.3 Right to Erasure (Right to Be Forgotten)
You may request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. Please note that we may be required to retain certain data to comply with legal obligations (e.g., financial records, KYC documents) even if you request erasure.
10.4 Right to Restriction of Processing
You may request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or when you have objected to processing based on legitimate interests.
10.5 Right to Data Portability
Where technically feasible, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another service provider.
10.6 Right to Object
You have the right to object to the processing of your personal data based on our legitimate interests, including direct marketing. If you object to marketing communications, we will cease such communications immediately.
10.7 Right to Withdraw Consent
Where we process your data based on your consent (e.g., marketing emails), you have the right to withdraw consent at any time. This does not affect the lawfulness of processing conducted prior to withdrawal.
10.8 Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with applicable data protection laws, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
seri88 uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content and advertising.
11.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your login status, language preference, and browsing history.
11.2 Types of Cookies We Use
11.3 Third-Party Cookies
We use third-party services (e.g., Google Analytics, Facebook Pixel) that may set cookies on your device to track your behavior for analytics and advertising purposes. These third parties have their own privacy policies governing their use of cookies.
11.4 Managing Cookies
You can control and delete cookies through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of seri88. Instructions for managing cookies in popular browsers:
seri88 is an adult-only platform. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account or use our services.
If we become aware that we have inadvertently collected personal data from someone under 21 years of age, we will take immediate steps to delete that information and close the associated account.
Parents and guardians: If you believe your child has provided us with personal data without your consent, please contact us immediately at [email protected] so we can take appropriate action.
seri88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify you by:
Your continued use of seri88 after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you must cease using the platform and request account closure before the changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights, please contact us using the following information:
When contacting us about a privacy matter, please include your full name, registered username (if applicable), and a detailed description of your inquiry or request. For security reasons, we may ask you to verify your identity before responding to requests for access, rectification, or deletion of personal data.
Our support team is ready to help with any privacy-related questions or requests. You can also explore our full Terms & Conditions and Responsible Gaming policies.